Customer retention refers to strategies and tactics businesses use to encourage customers to continue using or buying their products or services. High retention rates contribute to business growth and profitability.
Tech & SaaS · E-commerce
Customer retention
Discover straightforward explanations of common tech, SaaS, and e-commerce terminology below.
Customer retention refers to strategies and tactics businesses use to encourage customers to continue using or buying their products or services. High retention rates contribute to business growth and profitability.