CRM is a technology for managing all of a company’s relationships and interactions with customers and potential customers. It helps improve profitability, primarily by improving customer retention and driving sales growth.
Tech & SaaS · E-commerce
Customer relationship management (CRM)
Discover straightforward explanations of common tech, SaaS, and e-commerce terminology below.
CRM is a technology for managing all of a company’s relationships and interactions with customers and potential customers. It helps improve profitability, primarily by improving customer retention and driving sales growth.